ESPT Exchange Service Terms (PayPal Payouts)

By using the ESPT Exchange service to convert your ESPT into a payout via PayPal, you agree to the following terms and conditions. Please ensure you meet all the requirements listed below before submitting an order.

1. Eligibility Requirements

To use the ESPT Exchange service, you must:

• Have a valid and active E-sport Pass service.

• Have a sufficient amount of ESPT required for the selected payout option.

• Have your E-sport Pass code and PIN (provided when purchasing the E-sport Pass service).

• Have an active PayPal account.

The E-sport Pass service ensures that your ESPT tokens can be properly converted. Before placing an order, please make sure that:

• Your E-sport Pass is active and valid.

• You have enough ESPT available in your account.

• You provide the correct E-sport Pass code and PIN.

• You enter the correct PayPal account email address.

Failure to meet these conditions may result in your order not being processed.

2. Order Processing Time

Depending on:

• The time at which you submit your order, and

• Your time zone,

the processing of your order may take from 1 to 24 hours.

You will be notified of a successfully completed order via the email address you provided.

3. Unsuccessful Transactions

Your payout request may not be processed in the following cases:

• You do not have a valid E-sport Pass service.

• You do not have the required amount of ESPT to purchase the selected service.

• You did not provide, or provided an incorrect E-sport Pass code or PIN.

• The use of your ESPT has been suspended (for example, due to violations or other reasons determined by ESVO).

• Important: You entered an incorrect PayPal account email address.

• Important: Your country is subject to PayPal restrictions (for example, you are not eligible to receive payouts, or PayPal services are limited in your region).

If any of the points marked as Important are provided incorrectly and, as a result, the funds do not reach your PayPal account, the ESPT used for that transaction will not be refunded.

No separate notification is sent regarding an unsuccessful transaction. If you believe an error has occurred or have questions about a specific transaction, you (the customer) may contact us within no more than 14 days using the contact details provided below.

4. Support and Contact

If you require assistance or have any questions regarding the ESPT Exchange service, please contact us at:

Email: espt@esvo.gg

Email support is available in the following languages:

• Lithuanian

• Polish

• Russian

• English

Attention!

Make sure that PayPal is available in your country and that no restrictions apply to incoming payments. If you are unsure, please check this in advance at paypal.com – otherwise you risk losing both the payout amount and the ESPT used for the exchange.

Exchange fees

All transfer fees are set by PayPal. Fees may vary depending on the recipient’s country and currency. For more information, please visit paypal.com.